kiwisenior
Interesting reply.
I am aware the technique for refreshing DVD drivers, but have never used it for burn to Blu-ray issues with a Blu-ray DVD/CD, not DVD/CD, drive was involved.
CD, DVD drive not recognized after Adobe application install | Windows
In reflection, apparently your results supported me not going there for Blu-ray.
I hope you could reverse the situation that you created unless the situation that you created is a priority workaround.
As for the matter. of
I also read somewhere that a fix is being worked on in a future update, not sure if this is correct.
Based on history, it is highly unlikely that Adobe will update a non current version which version 12 will soon be. But, we are not Adobe, and that type of intent and carry out question should be answered only by Adobe.
Caution, when you wrote
Until I resolved my immediate concern, I was prepared to revert back to PrE10 and ask for a refund, but now I am happy to wait for a fix so that I can burn to both DVD and BD.
That type of thinking may backfire on you. If you purchased from Adobe, refund is within 30 days of purchase. If you purchased from other than Adobe direct, then you deal with the reseller according to the reseller's return policy. You may wait yourself out of a refund opportunity and get into other problems when you relate the details of how Premiere Elements 12 burn to Blu-ray et al works on your computer 2 but not 1.
At this point, please consider what is in your best interests of your projects and your time.
ATR