Black screen - flash animations - Captivate 7

Hello,

I'm running Captivate 7 on Windows 7.

I have recently finished a project and the SME is testing it as we speak. He says he gets a black screen when he reaches a slide with a flash animation on it. When I test it works just fine. I decided to test the project on a colleagues laptop and get a black screen, so something is not right.

Any ideas on what the problem could be? I tried to externalize animations when publishing, same result though.

Thanks in advance.

Kind regards,

Patrik